Let Patients Reach You—Without the Hold Music
CallHero helps GP surgeries, clinics and private practices offer quick, clear phone support—without burdening front desk teams.
Built for Busy Practices
Book Appointments
Patients can book and manage appointments via phone, 24/7, with clear voice guidance. All while syncing with your EMIS or SystmOne diary.
Prescription Line
Let patients order or repeat prescriptions using simple voice menus—then route them through to your pharmacy system or AccuRx inbox.
Test Results
Route patients to the right nurse or admin team automatically, depending on test type—saving time and avoiding miscommunication.
Reception Overflow
Missed calls cost lives. CallHero picks up overflow calls instantly, providing reassurance while capturing accurate, actionable information.
Watch CallsHero in Action: Dental Practice
See how our AI receptionist seamlessly handles an appointment booking for a dental clinic, providing a smooth and efficient experience for the patient.
This video demonstrates a typical interaction for appointment booking.
Experience the CallsHero Difference
Hear our AI in action with a live demonstration call. Enter your number below to receive a call showcasing CallsHero's natural voice technology and conversational intelligence.
Try the Interactive Demo
Interact directly with our Digital Human through your browser.
Click "Start Call" and use your microphone.
Requires microphone access. Works best on desktop browsers.
What You'll Experience
Ultra-Natural Voice
Hear our Digital Humans' advanced neural voice technology with natural pauses, inflections, and conversational tone—indistinguishable from human speech.
Intelligent Interaction
Experience how the Digital Human understands context, handles interruptions, and follows complex instructions based on the selected scenario.
Real-Time Integration
See how CallsHero can simulate accessing information systems in real-time during your conversation.
Adaptive Problem Solving
Challenge CallsHero with different scenarios and witness how it navigates complex decision trees with ease.
Custom Quote
Get a tailored quote based on your business needs and call volume requirements.
Implementation Guide
Access our onboarding guide to understand the quick implementation process.
Quick Setup
Get up and running in minutes with our streamlined setup process and dedicated support team.
Seamlessly Integrates With Your Tools
CallsHero Inbound – Answering‑Only
| Plan | Minutes Included | Monthly Fee | Flat Rate per Minute (In‑Bundle & Overage) | Tools Included | Extra Tool (per month) |
|---|---|---|---|---|---|
| PAYG | 0 | £20 credit | £1.20 | 0 | £10 |
| Starter | 250 | £275 | £1.10 | 1 | £10 |
| Mid | 500 | £525 | £1.05 | 2 | £10 |
| Large | 1,000 | £1,000 | £1.00 | 3 | £10 |
| Enterprise | Custom | Quote | £0.95 → £0.85* | 5 | £5–£10 |
*Tiered rate arranged during scoping for high‑volume clients.
CallsHero Connect – Mixed Inbound & Outbound
| Plan | Mixed Minutes | Monthly Fee | Flat/Blended Rate per Minute | Tools Included | Extra Tool (per month) |
|---|---|---|---|---|---|
| Essential | 750 | £350 | £0.90 | 2 | £10 |
| Professional | 1,500 | £600 | £0.85 | 3 | £10 |
| Premium | ≥3,000 | Custom | £0.80 → £0.70* | 5 | £5–£10 |
| Enterprise | Custom | Quote | £0.75 → £0.65* | Unlimited | Included or quoted |
*Tiered rate applied automatically as volume grows.
Included in Every Plan:
- Symmetric billing: Overage rate is identical to the in‑bundle rate—no penalty cliffs.
- Minutes rollover: Unused minutes roll forward one month (Inbound plans only).
- Native integrations: Connect your Digital Human to CRM, calendar and payment connectors listed in Features.
- Secure storage: Call audio and transcripts retained for 30 days (extendable).
- Digital Human Configuration: Access to dashboard for script, persona, and workflow management.
Optional Add‑ons:
- Additional tools or custom workflows: £5–£10 per tool / month.
- Dedicated success manager & SLA upgrade: from £150 per month.
- Number port‑in: pass‑through at carrier cost (typ. £0–£4 per line).
- Extended retention or regional data hosting: priced on request.
All prices exclude VAT. Annual pre‑pay discount: 10 % off any plan.